OMTEC 2020 Has Been Postponed
We were so excited to bring you the biggest and best OMTEC this summer—alas, we must postpone it until June 2021. The COVID-19 pandemic is wreaking havoc on business and life as we know it. We recognize that you, your customers, your partners and your peers will be managing more pressing priorities this year. You can count on us to provide strategic insights and market projections to help you navigate through this tumultuous time.
Please know that OMTEC’s mission remains unchanged: to educate, connect and empower the people who build orthopedic products. As such we will be offering new, innovative digital offerings in response to your most pressing needs and we will continue to build an exciting and powerful program for OMTEC in 2021, June 15-17 at the Donald E. Stephens Convention Center.
Thank you for your support of OMTEC and for your commitment to the continued advancement of the life-enhancing specialty of orthopedics. We wish you and yours continued good health and prosperity and remain, very truly, at your service.
April C. Bright | General Manager
Answers to your frequently asked questions are provided below but aren’t intended to replace the personal telephone call or email you have received. It is always our distinct pleasure to serve you personally. Do not hesitate to contact us directly with any question or concern.
Fran Bursic, Director of Customer Care, 440.543.2101
I registered to attend OMTEC 2020. Will I receive a refund?
All registrations will be applied to OMTEC 2021. If you would prefer to cancel your registration, we’ll accommodate you. Instructions for canceling may be in your email inbox right now.
My company confirmed an exhibit space for OMTEC 2020. Will we receive a refund?
All exhibit sales and assigned spaces will be applied to OMTEC 2021. If you would prefer to cancel your space, we’ll refund 100% of the fees paid. The person who submitted your company’s application has been contacted directly. We aim to complete all refunds by April 30, 2020.
Exhibitors who choose to keep their booth space for June 2021 will continue to have their presence advertised through the website and online exhibitor list. And, all exhibitors should expect to receive conference updates and guidance by email.
If you’re continuing as an exhibitor and your booth balance is yet unpaid, we have extended the deadline from March 27, 2020 to October 1, 2020.
Finally, moving forward, booth cancellations prior to October 1, 2020 will be refunded less 25% of sale value. Cancellations after October 1, 2020 will be refunded less 50% of total sale value.
My company is an OMTEC sponsor and/or advertiser. What refunds can we expect?
Advance Program Advertisers: The program has already been produced and distributed but we won’t bill you. We hope the complimentary exposure serves you well! Importantly, however, we’re counting you in for the 2021 program. Invoices will be sent in March of 2021. If you would like to be removed, just let us know.
Final Program Advertisers: Your commitment will be moved to the 2021 edition, with invoicing occurring in May of 2021. If you would like to cancel your Final Program participation, let us know.
Sponsors: Your commitment will be moved to the 2021 event. If you would prefer to cancel your sponsorship, we’ll refund 100% of the fees paid. The person who confirmed your company’s sponsorship has been contacted directly. We aim to complete all refunds by April 30, 2020.
If you’re continuing as a sponsor and your balance is yet unpaid, we have extended the deadline from March 27, 2020 to October 1, 2020.
Moving forward, sponsorship cancellations prior to October 1, 2020 will be refunded less 25% of sale value. Cancellations after October 1, 2020 will be refunded less 50% of total sale value.
My company submitted a presentation abstract for the Supplier Talks Theater or the In-Booth Presentations. What happens now?
Your abstract will be held for consideration for the 2021 event. In the interim, we may contact you about utilizing your company’s expertise in additional ways…such as an article or interview for publication this year.
I’ve already ordered booth equipment through Rosemont Exhibition Services (RES), what should I do?
Contact RES directly and they will help you cancel your orders and process any refunds owed to you. They can be reached by phone 847-696-2208 and email.
Can I get a refund for the hotel rooms I booked?
Yes. You’ll need to cancel your accommodations directly with the hotel.
My company wants to confirm its booth space for the June 2021 event. What’s the process?
The exhibit floor is presently 90% reserved. Available spaces can be viewed on the floor plan and you may submit an application anytime.
Due to the limited amount of space, we are requesting full payment at the time of your reservation. Booth and sponsorship cancellations prior to October 1, 2020 will be refunded less 25% of sale value. Cancellations after October 1, 2020 will be refunded less 50% of total sale value.